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Privacy at 2nd Street Beauty

We live in the same world as you, and don't like it either when say...you subscribe to a site for "free" and all of a sudden your junk mail for "related offers" rolls in like crazy. It's also about the worst thing in the world when you sign up for a "contest" or other event, and supply a phone number...only to be added to every crazy call center's list to be bothered for the rest of your days.

You can rest assured that 2nd Street Beauty will never, ever share your information on any "spam" level with anybody.

  • Your address is used to verify your payment method, and used for shipment info
  • Your phone number is used to verify payment method, and for us to contact you in case of a problem
  • Your email address is used to confirm your order status and provide tracking information

We do not stalk you on the phone because you placed an order, no sales calls or solicitations ever.

By joining our mailing list via the home page or during checkout, you agree to receive periodic yet meaningful email contacts from us and us alone. Our mailers are not cluttered up impossible to read flyers with exclamation points all over the place. Our email subscribers enjoy real information in a concise effort to keep you informed of specials, new products and other generally good info we have to share.

We couldn't rest easy any other way.

While browsing and at checkout rest assured that your information is kept secure, our dedicated SSL certificate is used to secure our store's online checkout as well as our entire site.  It ensures that your personal details and payment information are encrypted when transferring data over the Internet. We also have secure credit card checkout with Authorize.net, one of the most trusted names in the payments industry. You can check out at our store with Visa, American Expresss, Master Card & Discover or you can use PayPal. Currently our pay with gift card option is not operating. If you have a 2nd Street Beauty phyiscal gift card and would like to use it online, please contact us at : beautyquestions@2ndstbeauty.com so that we may convert it to a certificate code for you to use in our E-commerce store. 

Credit Card Processing

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If you still have questions, feel free to Contact Us concerning privacy or other issues.

2nd Street Beauty Boutique

 

 

RETURNS
Here at 2ndStBeauty.com we are commited to helping you find the right product. Returns are accepted within 60 days of receipt date for an exchange or store credit. Chat with a beauty expert or give us a call toll free at 1-888-RX4-BEAUTY (1-800-794-232-889) or 562-279-1400. Any return requests thereafter will be denied. Please fill out and follow the instructions on the return form which you can request by emailing us at beautyquestions@2ndstbeauty.com. In order to receive an exchange or store credit a return form must be completed. To begin the return process please login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your store credit or exchange once we've received and processed the returned item.

 

Please Return Items To:

2nd Street Beauty Returns

2722 Temple Ave.
Long Beach, CA 90806

 

All sale items are FINAL SALE,no exchanges or store credits will be accepted.

 

All returned Hair color, hair color supplies, perfumes & fragrances, makeup brushes, hair brushes, Clarisonic brush heads, nail polish & treatments, dew puff, false eyelashes, epicuren skincare, deepa gurnani hair accessories, purses & jewelry must be unopened, unused/unworn & in their original packaging to qualify for an exchange or store credit.

 

MAXIMUM QUANTITIES POLICY

We at 2nd Street Beauty do not sell diverted product. To avoid product diversion from our site we limit most product purchase quantities to a maximum of 6. If you have any questions regarding our maximum quantity policy please email us at beautyquestions@2ndstbeauty.com

 

DAMAGES & MIS-SHIPS

If there is an error or damage in shipping please email us immediately at beautyquestions@2ndstbeauty.com or call 1-800-RX4-BEAUTY or 562-279-1400 . Please have your order number, name, and date of delivery handy.

 

Shipping

Shipping

We can ship to virtually any physical address (sorry no P.O. Boxes) in the continental United States.

FOR A LIMITED TIME! We have flat rate FREE shipping to the continental United States when you spend $50 or more! Flat Rate shipping for orders under $50 is $6.95.


We currently only ship to the Continental United States. Please stay tuned for more information on delivery to Hawaii and Alaska.



 

If you have any questions always feel free to contact us at beautyquestions@2ndstbeauty.com

 

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